Perform manual test execution (including, but not limited to: functional, regression and integration testing), identifying defects and conducting root cause analysis of the issues discovered.
Thoroughly document defects with steps to reproduce and triage them through the defect lifecycle.
Collaborate with product owners to develop an understanding of user stories and use cases to formulate test approaches, write test plans, and effectively analyze outcomes.
Work within and across our customer service, development, and product teams to validate products and find new and interesting ways to break those products.
Complete test preparation, including participation in peer reviews, test environment setup, identification of pre-conditions, and test plan documentation and review.
Develop strategies on how best to automate tests for maximum efficiency and coverage then write and maintain test scripts using Selenium or similar tools.
Ensure product compliance with external software quality requirements, such as Web Content Accessibility Guidelines (WCAG) 2.0 and Section 508.
Generate quality metrics and reports with insight into the status and health of our products, including the logging or tracking of both manual and automated efforts.
Review and collect feedback on test plans and test cases from the QA team and product owner(s) to allow the team to collectively assess use case and edge case coverage.